Mr. Tortilla

Food & Beverage • United Statesmrtortilla.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+25.0 vs. last month4.25 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#415of 551

Top 75% · Bottom Tier

#1 (best)#551 (worst)

#413Peer

#414Peer

#415This company

#416Peer

#417Peer

Overall Customer Sentiment

Below Average

76% of reviews positive, 22% negative

76%

positive

Positive76%
Neutral1%
Negative22%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.8%

Product Quality

22.7%

Response Speed

12.7%

Loyalty

11.7%

Customer Support

9.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 33.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

74.2%

4★

6.0%

3★

3.3%

2★

4.2%

1★

12.3%

Based on 600 analyzed reviews. Sentiment is slipping: 70.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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