Customereye

The Tea Makers of London

Food & Beveragetheteamakers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 73 days (about 83 per month). Busiest month: 42% of reviews. Languages: en 100%.

Overall Score

77/100
Short observation window (73 days)
4.75 ★ average rating · 200 reviews
77/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Food & Beverage average: score 61.8, rating 4.29 stars, reply rate 34.3%, over 2,066 ranked companies · benchmark 7 Oct 2026

Score

76.6

Industry average 61.8

14.8 above average

Rating

4.75

Industry average 4.29

0.46 above average

Reply rate

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Industry average 34.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#296of 2066 ranked in Food & Beverage
Top 14% · Top Tierup 62 from last month
#1 (best)#2066 (worst)
#294Peer
#295Peer
#296This company
#297Peer
#298Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2026 — 47 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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