Customereye

Cornish Hamper Store

Food & Beverage • United Kingdomthecornishhamperstore.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−4.4 vs. last month4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#182of 551
Top 33% · Upper Half
#1 (best)#551 (worst)
#180Peer
#181Peer
#182This company
#183Peer
#184Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering October 2024 — 28 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
28.8%
Product Quality
19.2%
Loyalty
16.8%
Customer Support
10.5%
Response Speed
6.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
88.8%
4
3.8%
3
1.5%
2
0.8%
1
5.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.7% of reviews in the last three months were positive, compared with 94.2% in the three months before that.

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