Based on public reviews and response behavior.
100 reviews over 780 days (about 3.9 per month). Busiest month: 10% of reviews. Languages: en 98%, unknown 2%.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,081 ranked companies · benchmark 9 Oct 2026
Score
46.6
Industry average 66.5
19.9 below average
Rating
2.33
Industry average 4.45
2.12 below average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 55% negative
Covering July 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 70% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,081 ranked companies in Home & Living (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.228 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 46.6 sits in the bottom quarter of about 4,100 ranked Home & Living companies (25th percentile: 56, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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