Mountain Crest Gardens

Home & Living • United Statesmountaincrestgardens.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#290of 675

Top 43% · Upper Half

#1 (best)#675 (worst)

#288Peer

#289Peer

#290This company

#291Peer

#292Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

37.8%

Product Quality

23.6%

Loyalty

12.8%

Response Speed

10.1%

Customer Support

5.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

82.0%

4★

8.0%

3★

6.5%

2★

1.8%

1★

1.7%

Based on 600 analyzed reviews. Sentiment is slipping: 83.3% of reviews in the last three months were positive, compared with 92.3% in the three months before that.

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