Based on public reviews and response behavior.
200 reviews over 21 days (about 290 per month). Busiest month: 68% of reviews — one month dominates this sample. Languages: en 100%.
Auto Parts & Accessories average: score 60.8, rating 4.38 stars, reply rate 35.7%, over 682 ranked companies · benchmark 6 Oct 2026
Score
69.6
Industry average 60.8
8.8 above average
Rating
4.71
Industry average 4.38
0.33 above average
Reply rate
—
Industry average 35.7%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering September 2026 — 136 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 14% negative and 3% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 682 ranked companies in Auto Parts & Accessories (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 111 mentions with a sentiment score of 83.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
