Based on public reviews and response behavior.
100 reviews over 876 days (about 3.5 per month). Busiest month: 40% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 61.3, rating 4.17 stars, reply rate 35.6%, over 2,189 ranked companies · benchmark 2 Oct 2026
Score
67.3
Industry average 61.3
6.0 above average
Rating
4.82
Industry average 4.17
0.65 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 8% negative
Covering May 2024 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 6% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,189 ranked companies in General Retail & Marketplaces (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 49% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 71 mentions with a sentiment score of 89.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
