Based on public reviews and response behavior.
100 reviews over 324 days (about 9.4 per month). Busiest month: 18% of reviews. Languages: en 96%, de 2%, hr 1%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
73.5
Industry average 65.6
7.9 above average
Rating
3.79
Industry average 4.46
0.67 below average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 29% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 0% negative and 20% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 63% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 73.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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