Customereye

momence.com

Software & Web Servicesmomence.com

Review data last updated .

Based on public reviews and response behavior.

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156 reviews over 375 days (about 13 per month). Busiest month: 12% of reviews. Languages: en 99%, es 1%.

Overall Score

86/100
+4.8 vs. last month4.19 ★ average rating · 156 reviews
86/100 from 156 reviews over 13 months, moderate confidence.

Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026

Score

85.8

Industry average 59.5

26.3 above average

Rating

4.19

Industry average 4.06

0.13 above average

Reply rate

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Industry average 36.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#109of 2026 ranked in Software & Web Services
Top 5% · Top Tier
#1 (best)#2026 (worst)
#107Peer
#108Peer
#109This company
#110Peer
#111Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 0% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Response Speed
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Communication
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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