Based on public reviews and response behavior.
616 days of reviews, with a sparse monthly review flow. Busiest month: 13% of reviews. Languages: en 97%, unknown 2%, it 1%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,440 ranked companies · benchmark 3 Nov 2026
Score
68.1
Industry average 60.0
8.1 above average
Rating
4.17
Industry average 4.01
0.16 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,440 ranked companies in Software & Web Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.143). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 94% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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