Based on public reviews and response behavior.
100 reviews over 1,104 days (about 2.8 per month). Busiest month: 7% of reviews. Languages: en 95%, it 5%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
68.0
Industry average 61.8
6.2 above average
Rating
3.60
Industry average 4.15
0.55 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 82 mentions with a sentiment score of 72.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.60 stars is 0.5 below the Software & Web Services average of 4.1. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
