Based on public reviews and response behavior.
198 reviews over 102 days (about 59 per month). Busiest month: 31% of reviews. Languages: en 94%, fr 2%, es 1%.
Software & Web Services average: score 59.8, rating 4.07 stars, reply rate 35.6%, over 2,308 ranked companies · benchmark 9 Oct 2026
Score
47.2
Industry average 59.8
12.5 below average
Rating
4.23
Industry average 4.07
0.16 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 34% negative
Covering September 2026 — 36 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 198 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,308 ranked companies in Software & Web Services (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 47.2 sits in the bottom quarter of about 2,300 ranked Software & Web Services companies (25th percentile: 50, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 14% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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