Based on public reviews and response behavior.
100 reviews over 1,237 days (about 2.5 per month). Busiest month: 13% of reviews. Languages: en 100%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,440 ranked companies · benchmark 3 Nov 2026
Score
65.4
Industry average 60.0
5.4 above average
Rating
3.83
Industry average 4.01
0.18 below average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 18% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,440 ranked companies in Software & Web Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.683). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 74% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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