Based on public reviews and response behavior.
195 reviews over 329 days (about 18 per month). Busiest month: 39% of reviews. Languages: en 90%, it 6%, es 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 24 Oct 2026
Score
65.4
Industry average 61.8
3.6 above average
Rating
3.93
Industry average 4.15
0.22 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 195 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 21% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 85 mentions with a sentiment score of 72.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
