Customereye

Mission Discovery

Charity & Fundraising • United Statesmissiondiscovery.org

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
4.84 ★ average rating · 577 reviews

Competitive Performance Rank

Among fully-analyzed Charity & Fundraising companies

#7of 13
Top 54% · Mid Pack
#1 (best)#13 (worst)
#5Peer
#6Peer
#7This company
#8Peer
#9Peer

Overall Customer Sentiment

Mid Pack

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 571 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
29.0%
Customer Support
28.5%
Loyalty
15.8%
Pricing
7.4%
Problem Resolution
7.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW7/100
7/100
signal score
  • Built from a negative-review share of 7.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
85.4%
4
13.2%
3
0.9%
2
0.5%
1
0.0%

Based on 577 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 95.8% in the three months before that.

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