Customereye

Mighty Deals

General Retail & Marketplaces • United Kingdommightydeals.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

29/100
2.06 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#350of 359
Top 97% · Bottom Tier
#1 (best)#359 (worst)
#348Peer
#349Peer
#350This company
#351Peer
#352Peer

Overall Customer Sentiment

Below Average

35% of reviews positive, 64% negative

35%
positive
  • Positive35%
  • Neutral2%
  • Negative64%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 573 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.8%
Communication
15.6%
Pricing
13.9%
Loyalty
12.7%
Customer Support
11.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH71/100
71/100
signal score
  • Built from a negative-review share of 51.0% across this company's analyzed reviews.
  • 17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.1avg rating
5
18.5%
4
7.5%
3
3.2%
2
3.2%
1
67.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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