Customereye

Mercedes Genuine Parts

Automotive & Mobilitymercedesgenuineparts.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,141 days (about 2.7 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

50/100
+12.5 vs. last month4.75 ★ average rating · 100 reviews
50/100 from 100 reviews over 14 months, moderate confidence.

Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026

Score

49.8

Industry average 62.9

13.1 below average

Rating

4.75

Industry average 4.28

0.47 above average

Reply rate

—

Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1463of 1794 ranked in Automotive & Mobility
Top 82% · Bottom Tierup 245 from last month
#1 (best)#1794 (worst)
#1461Peer
#1462Peer
#1463This company
#1464Peer
#1465Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

73% of reviews positive, 22% negative

73%
positive
  • Positive73%
  • Neutral5%
  • Negative22%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Customer Support
Hidden
Product Quality
Hidden
Problem Resolution
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Automotive & Mobility