Based on public reviews and response behavior.
56 reviews over 1,589 days (about 1.1 per month). Busiest month: 14% of reviews. Languages: en 98%, ru 2%.
Shipping & Delivery average: score 53.6, rating 3.58 stars, reply rate 33.3%, over 602 ranked companies · benchmark 23 Oct 2026
Score
57.9
Industry average 53.6
4.3 above average
Rating
4.68
Industry average 3.58
1.10 above average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering February 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 56 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 602 ranked companies in Shipping & Delivery (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.532). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 21% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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