medino

Pharmacy & Online Medicine • United Kingdommedino.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

69/100

+3.4 vs. last month4.88 ★ average rating · 625 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#12of 189

Top 6% · Top Tier

#1 (best)#189 (worst)

#10Peer

#11Peer

#12This company

#13Peer

#14Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 14% negative

84%

positive

Positive84%
Neutral2%
Negative14%

Sentiment Balance

Covering December 2024 — 13 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 611 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.4%

Response Speed

16.4%

Product Quality

13.1%

Pricing

12.6%

Customer Support

11.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 14.4% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.2%

4★

1.8%

3★

0.5%

2★

0.5%

1★

2.1%

Based on 625 analyzed reviews. Sentiment is holding steady: 97.5% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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