Based on public reviews and response behavior.
1,000 reviews over 162 days (about 188 per month). Busiest month: 27% of reviews. Languages: en 97%, unknown 2%, fr 1%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.6%, over 561 ranked companies · benchmark 31 Oct 2026
Score
70.4
Industry average 60.6
9.8 above average
Rating
3.42
Industry average 4.28
0.86 below average
Reply rate
—
Industry average 37.6%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 50% negative
Covering July 2026 — 133 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 34% negative and 2% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,000 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 561 ranked companies in Pharmacy & Online Medicine (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.123 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 70.4 places the company in the top quarter of about 550 ranked Pharmacy & Online Medicine companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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