Customereye

MedCerts

Professional Certification & Skills • United Statesmedcerts.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

73/100
+3.6 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#21of 281
Top 7% · Top Tier
#1 (best)#281 (worst)
#19Peer
#20Peer
#21This company
#22Peer
#23Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering September 2024 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
28.7%
Onboarding
18.3%
Product Quality
18.1%
Loyalty
9.1%
Response Speed
7.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • •Built from a negative-review share of 10.0% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
92.7%
4★
2.3%
3★
0.2%
2★
0.5%
1★
4.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.7% of reviews in the last three months were positive, compared with 92.7% in the three months before that.

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