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Professional Certification & Skills • United Kingdomwww.savemyexams.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+30.5 vs. last month4.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#151of 281

Top 54% · Mid Pack

#1 (best)#281 (worst)

#149Peer

#150Peer

#151This company

#152Peer

#153Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%

positive

Positive87%
Neutral1%
Negative12%

Sentiment Balance

Covering November 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.3%

Product Quality

21.0%

Loyalty

12.6%

Onboarding

9.1%

Pricing

8.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 18.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

86.3%

4★

7.5%

3★

2.5%

2★

0.8%

1★

2.8%

Based on 600 analyzed reviews. Sentiment is slipping: 89.2% of reviews in the last three months were positive, compared with 95.3% in the three months before that.

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