Customereye

Market Cross Jewellers

Jewelry & Watchesmarketcrossjewellers.com

Review data last updated .

Based on public reviews and response behavior.

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127 reviews over 336 days (about 12 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

92/100
+3.9 vs. last month4.86 ★ average rating · 127 reviews
92/100 from 127 reviews over 11 months, moderate confidence.

Jewelry & Watches average: score 69.1, rating 4.45 stars, reply rate 35.5%, over 70 ranked companies · benchmark 16 Oct 2026

Score

92.3

Industry average 69.1

23.2 above average

Rating

4.86

Industry average 4.45

0.41 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked Jewelry & Watches companies

#3of 70 ranked in Jewelry & Watches
Top 4% · Top Tierup 14 from last month
#1 (best)#70 (worst)
#1Peer
#2Peer
#3This company
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

97% of reviews positive, 2% negative

97%
positive
  • Positive97%
  • Neutral1%
  • Negative2%

Sentiment Balance

Covering September 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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