Based on public reviews and response behavior.
240 days of reviews, with a steady monthly review flow. Busiest month: 27% of reviews. Languages: en 95%, es 5%, fr 1%.
Jewelry & Watches average: score 65.7, rating 4.26 stars, reply rate 33.3%, over 75 ranked companies · benchmark 5 Nov 2026
Score
69.2
Industry average 65.7
3.5 above average
Rating
4.62
Industry average 4.26
0.36 above average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 25% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 75 ranked companies in Jewelry & Watches (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 83.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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