Marine Parts Source

Automotive & Mobility • United Statesmarinepartssource.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

45/100

−7.4 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#185of 265

Top 70% · Mid Pack

#1 (best)#265 (worst)

#183Peer

#184Peer

#185This company

#186Peer

#187Peer

Overall Customer Sentiment

Mid Pack

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral3%
Negative32%

Sentiment Balance

Covering October 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.3%

Response Speed

18.3%

Product Quality

13.6%

Customer Support

12.2%

Pricing

9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 4.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 38.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.8%

4★

3.0%

3★

1.0%

2★

1.2%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.1% of reviews in the last three months were positive, compared with 96.4% in the three months before that.

Unlock full insights