Customereye

MailerLite

Software & Web Services • United Statesmailerlite.com

Review data last updated .

Based on public reviews and response behavior.

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215 reviews over 1,623 days (about 4 per month). Busiest month: 22% of reviews. Languages: en 95%, de 1%, es 1%.

Overall Score

44/100
+45.4 vs. last month3.13 ★ average rating · 215 reviews
44/100 from 215 reviews over 16 months, moderate confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

44.3

Industry average 61.8

17.5 below average

Rating

3.13

Industry average 4.15

1.02 below average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2760of 3146 ranked in Software & Web Services
Top 88% · Bottom Tierup 511 from last month
#1 (best)#3146 (worst)
#2758Peer
#2759Peer
#2760This company
#2761Peer
#2762Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

58% of reviews positive, 40% negative

58%
positive
  • Positive58%
  • Neutral1%
  • Negative40%

Sentiment Balance

Covering August 2026 — 11 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Customer Support
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Problem Resolution
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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