Based on public reviews and response behavior.
100 reviews over 427 days (about 7.1 per month). Busiest month: 24% of reviews. Languages: en 98%, fr 2%.
Gifts & Party Supplies average: score 65.1, rating 4.43 stars, reply rate 37.5%, over 426 ranked companies · benchmark 7 Oct 2026
Score
57.5
Industry average 65.1
7.6 below average
Rating
3.30
Industry average 4.43
1.13 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 37% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 46% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 426 ranked companies in Gifts & Party Supplies (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.314 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 1% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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