Based on public reviews and response behavior.
600 reviews over 1,404 days (about 13 per month). Busiest month: 3% of reviews.
Gifts & Party Supplies average: score 65.1, rating 4.43 stars, reply rate 37.5%, over 426 ranked companies · benchmark 7 Oct 2026
Score
59.3
Industry average 65.1
5.8 below average
Rating
4.00
Industry average 4.43
0.43 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering November 2024 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 426 ranked companies in Gifts & Party Supplies (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.292). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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