Gift Basket

Gifts & Party Supplies • United Statesgiftbasket.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

68/100

4.25 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#29of 149

Top 19% · Top Tier

#1 (best)#149 (worst)

#27Peer

#28Peer

#29This company

#30Peer

#31Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral0%
Negative17%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 577 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.2%

Customer Support

17.6%

Product Quality

15.1%

Loyalty

14.6%

Communication

7.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 38.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

73.7%

4★

7.2%

3★

2.7%

2★

3.3%

1★

13.2%

Based on 600 analyzed reviews. Sentiment is improving: 62.5% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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