HighStreetVouchers

Gifts & Party Supplies • United Kingdomwww.highstreetvouchers.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−24.4 vs. last month4.23 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#133of 149

Top 89% · Bottom Tier

#1 (best)#149 (worst)

#131Peer

#132Peer

#133This company

#134Peer

#135Peer

Overall Customer Sentiment

Below Average

70% of reviews positive, 28% negative

70%

positive

Positive70%
Neutral2%
Negative28%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.5%

Onboarding

18.7%

Response Speed

16.1%

Customer Support

11.7%

Loyalty

8.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 40.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

72.7%

4★

8.2%

3★

3.2%

2★

1.7%

1★

14.3%

Based on 600 analyzed reviews. Sentiment is improving: 84.6% of reviews in the last three months were positive, compared with 79.5% in the three months before that.

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