Customereye

Lovetheplanet

Cosmetics & Fragrancelovetheplanet.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,982 days (about 1.5 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

77/100
4.84 ★ average rating · 100 reviews
77/100 from 100 reviews over 12 months, moderate confidence.

Cosmetics & Fragrance average: score 60.6, rating 4.30 stars, reply rate 37.0%, over 380 ranked companies · benchmark 6 Oct 2026

Score

76.7

Industry average 60.6

16.1 above average

Rating

4.84

Industry average 4.30

0.54 above average

Reply rate

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Industry average 37.0%

not measured

Competitive Performance Rank

Among ranked Cosmetics & Fragrance companies

#35of 380 ranked in Cosmetics & Fragrance
Top 9% · Top Tier
#1 (best)#380 (worst)
#33Peer
#34Peer
#35This company
#36Peer
#37Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

97% of reviews positive, 3% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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