Based on public reviews and response behavior.
159 reviews over 298 days (about 16 per month). Busiest month: 31% of reviews. Languages: fr 99%, de 1%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
59.0
Industry average 66.5
7.5 below average
Rating
3.97
Industry average 4.38
0.41 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 33% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 58% negative and 0% neutral.
Reviews are mostly in French
Share of theme mentions
Themes extracted from 159 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.895 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99