Customereye

Spiffy - The Happiness Shop

General Retail & Marketplaceslivespiffy.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 685 days (about 4.4 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

65/100
+14.3 vs. last month4.87 ★ average rating · 100 reviews
65/100 from 100 reviews over 14 months, moderate confidence.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026

Score

64.8

Industry average 64.8

in line with average

Rating

4.87

Industry average 4.32

0.55 above average

Reply rate

—

Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1521of 3027 ranked in General Retail & Marketplaces
Top 50% · Mid Packup 561 from last month
#1 (best)#3027 (worst)
#1519Peer
#1520Peer
#1521This company
#1522Peer
#1523Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

94% of reviews positive, 4% negative

94%
positive
  • Positive94%
  • Neutral2%
  • Negative4%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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