Customereye

ListWithFreedom

Real Estate & Property • United Stateslistwithfreedom.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
4.16 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#67of 92
Top 73% · Mid Pack
#1 (best)#92 (worst)
#65Peer
#66Peer
#67This company
#68Peer
#69Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering August 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 86% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.8%
Onboarding
14.3%
Loyalty
14.0%
Pricing
12.0%
Product Quality
11.2%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 7.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100
52/100
signal score
  • Built from a negative-review share of 28.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
66.5%
4
11.5%
3
5.7%
2
3.7%
1
12.7%

Based on 600 analyzed reviews. Sentiment is slipping: 10.0% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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