Based on public reviews and response behavior.
273 reviews over 5,113 days (about 1.6 per month). Busiest month: 7% of reviews. Languages: en 95%, unknown 4%, af 0%.
Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026
Score
54.3
Industry average 55.0
0.7 below average
Rating
2.69
Industry average 3.59
0.90 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 57% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 38% negative and 25% neutral.
Share of theme mentions
Themes from the 273 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 428 ranked companies in Mobile & Telecom (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 95% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Onboarding" is the strongest recurring theme in the reviews: 12 mentions with a sentiment score of 78.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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