Based on public reviews and response behavior.
600 reviews over 1,999 days (about 9.1 per month). Busiest month: 5% of reviews.
Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026
Score
63.7
Industry average 53.5
10.2 above average
Rating
4.42
Industry average 3.65
0.77 above average
Reply rate
—
Industry average 35.9%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 24% negative
Covering September 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 382 ranked companies in Mobile & Telecom (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 10% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 255 mentions with a sentiment score of 80.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
