Based on public reviews and response behavior.
600 reviews over 132 days (about 138 per month). Busiest month: 28% of reviews.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
65.5
Industry average 66.9
1.4 below average
Rating
4.29
Industry average 4.46
0.17 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering December 2024 — 116 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 22% negative and 2% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.146). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 17% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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