Customereye

Arbor Garden Solutions

Home & Living • United Kingdomarborgardensolutions.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#220of 675
Top 33% · Upper Half
#1 (best)#675 (worst)
#218Peer
#219Peer
#220This company
#221Peer
#222Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering November 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.3%
Delivery Shipping
17.6%
Onboarding
14.1%
Customer Support
10.6%
Loyalty
10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 11.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.7%
4
7.2%
3
3.0%
2
1.5%
1
2.7%

Based on 600 analyzed reviews. Sentiment is slipping: 82.6% of reviews in the last three months were positive, compared with 91.0% in the three months before that.

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