Based on public reviews and response behavior.
200 reviews over 18 days (about 338 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%, fr 1%.
Pet Products & Supplies average: score 64.9, rating 4.38 stars, reply rate 37.2%, over 845 ranked companies · benchmark 31 Oct 2026
Score
56.9
Industry average 64.9
8.0 below average
Rating
4.84
Industry average 4.38
0.46 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering October 2026 — 200 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 12% negative and 2% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 845 ranked companies in Pet Products & Supplies (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 77 mentions with a sentiment score of 81.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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