liGo

Appliances & Home Electronics • United Kingdomligo.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

+57.1 vs. last month4.76 ★ average rating · 615 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#28of 189

Top 15% · Top Tier

#1 (best)#189 (worst)

#26Peer

#27Peer

#28This company

#29Peer

#30Peer

Overall Customer Sentiment

Category Leader

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral1%
Negative22%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 603 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.9%

Communication

14.8%

Response Speed

12.7%

Delivery Shipping

12.3%

Product Quality

11.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100

37/100

signal score

•Built from a negative-review share of 22.4% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.9%

4★

5.0%

3★

1.8%

2★

1.1%

1★

3.1%

Based on 615 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 81.8% in the three months before that.

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