Customereye

Wellbots

Appliances & Home Electronics • United Stateswww.wellbots.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

62/100
+4.7 vs. last month4.39 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#38of 189
Top 20% · Top Tier
#1 (best)#189 (worst)
#36Peer
#37Peer
#38This company
#39Peer
#40Peer

Overall Customer Sentiment

Category Leader

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.3%
Product Quality
13.3%
Customer Support
13.2%
Response Speed
13.1%
Pricing
10.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100
54/100
signal score
  • Built from a negative-review share of 26.7% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
78.0%
4
6.8%
3
2.2%
2
2.2%
1
10.8%

Based on 600 analyzed reviews. Sentiment is slipping: 73.7% of reviews in the last three months were positive, compared with 93.5% in the three months before that.

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