Customereye

Electronic Express

Appliances & Home Electronics • United Stateselectronicexpress.com

Review data last updated .

Based on public reviews and response behavior.

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103 reviews over 226 days (about 14 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 92%, unknown 6%, cy 1%.

Overall Score

64/100
Short observation window (226 days)
+17.2 vs. last month4.02 ★ average rating · 103 reviews
64/100 from 103 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 56% of the reviews.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026

Score

64.2

Industry average 59.2

5.0 above average

Rating

4.02

Industry average 4.02

in line with average

Reply rate

—

Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#472of 1074 ranked in Appliances & Home Electronics
Top 44% · Upper Halfup 99 from last month
#1 (best)#1074 (worst)
#470Peer
#471Peer
#472This company
#473Peer
#474Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

68% of reviews positive, 32% negative

68%
positive
  • Positive68%
  • Neutral0%
  • Negative32%

Sentiment Balance

Covering August 2026 — 40 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Customer Support
Hidden
Response Speed
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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