Based on public reviews and response behavior.
1,512 reviews over 2,151 days (about 21 per month). Busiest month: 23% of reviews. Languages: en 93%, fr 3%, unknown 3%.
Finance & Insurance average: score 63.2, rating 4.27 stars, reply rate 49.3%, over 2,125 ranked companies · benchmark 7 Oct 2026
Score
77.4
Industry average 63.2
14.2 above average
Rating
3.84
Industry average 4.27
0.43 below average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering August 2026 — 31 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 32% of reviews in this period, with 68% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,512 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,125 ranked companies in Finance & Insurance (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.135). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 77.4 places the company in the top quarter of about 2,100 ranked Finance & Insurance companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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