Lava Art Cosmetic

Cosmetics & Fragrance • United Stateslavaart.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

−13.3 vs. last month4.71 ★ average rating · 295 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#15of 191

Top 8% · Top Tier

#1 (best)#191 (worst)

#13Peer

#14Peer

#15This company

#16Peer

#17Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 7% negative

92%

positive

Positive92%
Neutral1%
Negative7%

Sentiment Balance

Covering August 2024 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 276 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.5%

Product Quality

14.4%

Response Speed

14.2%

Loyalty

12.5%

Communication

9.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100

20/100

signal score

•Built from a negative-review share of 18.2% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.5%

4★

6.8%

3★

0.0%

2★

1.0%

1★

4.7%

Based on 295 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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