Customereye

Black Point Perfumes

Cosmetics & Fragranceblackpointperfumes.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 526 days (about 5.8 per month). Busiest month: 12% of reviews. Languages: en 99%, pl 1%.

Overall Score

55/100
−27.8 vs. last month4.96 ★ average rating · 100 reviews
55/100 from 100 reviews over 15 months, moderate confidence.

Cosmetics & Fragrance average: score 61.0, rating 4.31 stars, reply rate 37.2%, over 406 ranked companies · benchmark 7 Oct 2026

Score

54.8

Industry average 61.0

6.2 below average

Rating

4.96

Industry average 4.31

0.65 above average

Reply rate

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Industry average 37.2%

not measured

Competitive Performance Rank

Among ranked Cosmetics & Fragrance companies

#276of 406 ranked in Cosmetics & Fragrance
Top 68% · Mid Pack
#1 (best)#406 (worst)
#274Peer
#275Peer
#276This company
#277Peer
#278Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 12% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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