Customereye

Latium

Jobs & Recruitment • United Stateslatium.org

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
4.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#50of 78
Top 64% · Mid Pack
#1 (best)#78 (worst)
#48Peer
#49Peer
#50This company
#51Peer
#52Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 571 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.8%
Pricing
22.3%
Customer Support
14.6%
Loyalty
12.7%
Onboarding
12.0%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 26.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
79.5%
4
10.2%
3
1.8%
2
1.0%
1
7.5%

Based on 600 analyzed reviews. Sentiment is improving: 16.7% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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