Resume.co – AI Resume Builder

Jobs & Recruitment • United Statesresume.co

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−16.4 vs. last month4.53 ★ average rating · 1,325 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#61of 78

Top 78% · Bottom Tier

#1 (best)#78 (worst)

#59Peer

#60Peer

#61This company

#62Peer

#63Peer

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%

positive

Positive78%
Neutral2%
Negative20%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,305 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

32.5%

Product Quality

18.4%

Customer Support

17.3%

Response Speed

10.8%

Loyalty

6.4%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 19.8% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

74.0%

4★

16.6%

3★

2.8%

2★

1.9%

1★

4.8%

Based on 1,325 analyzed reviews. Sentiment is holding steady: 98.5% of reviews in the last three months were positive, compared with 98.6% in the three months before that.

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