Resumebuild

Jobs & Recruitment • United Statesresumebuild.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−19.2 vs. last month4.18 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#66of 78

Top 85% · Bottom Tier

#1 (best)#78 (worst)

#64Peer

#65Peer

#66This company

#67Peer

#68Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 27% negative

71%

positive

Positive71%
Neutral2%
Negative27%

Sentiment Balance

Covering April 2024 — 25 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 52% of reviews in this period, with 36% negative and 12% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

35.0%

Product Quality

15.9%

Customer Support

15.7%

Pricing

11.3%

Response Speed

7.6%

Most feedback concerns Onboarding.

The most common complaint theme is Pricing, making up 11.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 48.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

60.3%

4★

17.8%

3★

9.8%

2★

3.8%

1★

8.2%

Based on 600 analyzed reviews. Sentiment is slipping: 78.6% of reviews in the last three months were positive, compared with 88.8% in the three months before that.

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