Customereye

Hired

Jobs & Recruitmenthired.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#47of 78
Top 60% · Mid Pack
#1 (best)#78 (worst)
#45Peer
#46Peer
#47This company
#48Peer
#49Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering May 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.5%
Onboarding
18.7%
Customer Support
15.9%
Loyalty
10.4%
Communication
10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 24.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
76.3%
4
15.2%
3
4.2%
2
1.0%
1
3.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 87.5% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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