360 GSP

Jobs & Recruitment • United Kingdomwww.360gsp.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

4.34 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#49of 78

Top 63% · Mid Pack

#1 (best)#78 (worst)

#47Peer

#48Peer

#49This company

#50Peer

#51Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral1%
Negative17%

Sentiment Balance

Covering June 2020 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2020.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.0%

Product Quality

18.2%

Loyalty

18.2%

Pricing

6.8%

Onboarding

6.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 23.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

67.5%

4★

17.2%

3★

5.0%

2★

2.2%

1★

8.2%

Based on 600 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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